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Why your logo is not your brand.

A logo is one small part. Your brand is every place people meet you.

Simon R.Designer1 Oct 20264 min read

The logo is the signature

Most businesses start a rebrand by asking for a new logo. It feels like the obvious place to begin. But people rarely decide to trust you because of your logo.

They decide from everything around it: your website, your emails, how you answer the phone, how your invoice looks. The logo signs the work. It is not the work.

What a brand is made of

A brand is a set of choices you repeat until people recognise them.

  • A small colour palette, used the same way every time.
  • One or two typefaces, with clear rules for headings and body text.
  • A tone of voice: how you write, what you never say.
  • Layouts and shapes people start to spot before they read your name.

Where to start

Look at the last ten things a customer saw from you. Put them side by side. If they look like they came from ten different companies, a new logo will not fix that.

Start with the system: colours, type and a few layout rules. Then refresh the logo so it fits.

Key takeaway

People remember consistency, not a mark. Fix the system first, then the logo.

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